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The Informer is a handheld diagnostic tool designed for use with single-phase PumpSaver and PumpSaver Plus models equipped with infrared LED transmitters.

SymCom Informer Diagnostic Tool for Single-Phase PumpSaver & PumpSaver Plus Distributors

Model Informer

Operating Instructions

The Informer uses an infrared receiver to access information sent from the PumpSaver or PumpSaver Plus, which can be helpful for troubleshooting the system.

Each SymCom single-phase PumpSaver and PumpSaver Plus model, equipped with an infrared LED, transmits valuable information from the device.

If you are looking for SymCom Informer Diagnostic Tool, please call us on (800) 894 - 0412 or email us at we will do our best to help you find the Informer handheld tool that you are looking for at the most competitive prices possible. If you are searching for Informer tool technical information (data-sheets) please use the datasheets or product selection guide page links.

To retrieve this information, the Informer's receiver must be directed toward the PumpSaver's LED transmitter and be within 10 feet of the unit (12" if using IR Kit). The green COMM STATUS light indicates when the Informer is receiving data from the PumpSaver or PumpSaver Plus. If communication is lost, the Informer will display the last values it received.

An infrared adapter (IR Kit-12) is included with all new and updated Informers. This adapter allows communication with the PumpSaver without opening the panel door.

By using the scroll buttons, each of the PumpSaver's operating parameters can be displayed. The following are screen examples and descriptions of each parameter (shown in the order they are displayed when using the scroll down button).

NOTE: PumpSaver Plus screens will be hidden when communicating with standard PumpSavers.

Our industrial factory automation supplies distributors warehouse in Boise, Idaho stocks some SymCom products enabling us to further assist you in finding the correct model Informer remote diagnostic display for your application in the Pacific Northwest USA.

We can proudly say that we carry more SymCom/SSAC/Littelfuse in stock than any other SymCom distributors in the Pacific Northwest region.

Whether we have SymCom model Informer in stock in Boise, Idaho or need to get them from SymCom; Clearwater Tech can get Informer handheld remote diagnostic tool to you fast and save money!

It will be very helpful if you have the MotorSaver Informer-MS part numbers ready, then our sales representatives can provide you with a pricing and availability quote for Informer diagnostic displays that you are looking for in seconds.

If you do not have the part numbers for SymCom Informer, our application engineers will be able to help you figure out the part numbers and get the price quote to you as soon as possible.

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